Shipping Policy

At Zam, we are committed to delivering your order quickly and safely. Please read our shipping policy below for full details on processing times, shipping methods, and more.

1. Order Processing

  • Orders are processed within 1-2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Time & Rates

  • Standard Shipping (US): 4–7 business days

  • Expedited Shipping (US): 2–3 business days

  • Shipping rates are calculated at checkout based on your location and chosen delivery method.

3. International Shipping

  • We currently offer international shipping to selected countries.

  • Shipping times may vary depending on destination and customs processing.

  • Customers are responsible for any customs fees, duties, or taxes incurred.

4. Tracking Your Order

Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier’s website.

5. Delays & Issues

While we aim to meet our delivery timelines, delays may occur due to high demand, carrier issues, or weather.
If your order is significantly delayed or lost, please contact us at contact@zamflex.com and we’ll assist you promptly.

6. Incorrect Address

Please double-check your shipping details before placing your order.
Zam is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Contact Us

If you have any questions about your shipment, feel free to reach out:
📧 contact@zamflex.com